Contact us
Travel, health and life insurance
Business hours of our Customer Relations Centre
From Monday to Friday
Travel insurance: from 8 a.m. to 8 p.m. (Eastern time)
Health insurance and life insurance: from 8 a.m. to 5 p.m. (Eastern time)
Local: 514-286-7684
Toll-free: 1-888-822-5383
Fax: 1-866-286-8358
Email: info@qc.bluecross.ca
Mailing address
Québec Blue Cross
1981 McGill College Avenue, Suite 105
Montreal, Quebec H3A 0H6
Emergency medical assistance
Available 24/7. Take your assistance card with you.
- From anywhere in Canada and the United States, toll free: 1-800-361-6068
- From Mexico, toll free: 01-800-062-3174
- From the Dominican Republic, toll free: 1-800-203-9666
- From Europe (in countries where 1-800 numbers are functional): 1-800-7328-7473
- From anywhere else in the world, call collect: 514-286-8411
By email: operations@canassistance.com
Technical support
Toll-free: 1-800-563-2538
8 am to 9 pm (Monday to Friday)
Media inquiries
(No access to customer records)
Email: MediaInquiry@qc.bluecross.ca
Local: 514-738-4985
Toll-free: 1-888-279-4584
Questions?
You can send us your questions or comments by clicking on - Ask us your question.
Find out more in our health and travel FAQ sections.
Comments or complaints
If you have a comment or complaint, please see our 
complaint management policy. We want to make sure that we handle your feedback appropriately.