assistance

TRAVEL INSURANCE

24/7 Assistance during your trip

Need Help While Travelling?  

Call travel assistance with just one click 

  • Available 24/7, wherever you are 
  • Works over Wi-fi or mobile data 
  • No number to call, no fees, no long-distance charges

No internet? Call us by phone: 

In case of emergency, accident, or medical consultation: 

1. Call travel assistance* immediately so we can refer you to the nearest appropriate medical resource (doctor, clinic, hospital, or telephone medical consultation service).  

IIf you are already being treated or need urgent care, contact us as soon as possible. 

2. Have the following information ready to open your assistance file: 

file:  

  • Insurance contract number 
  • Health insurance number 


3. Keep all original, detailed invoices for any medical services or care received during your trip. You will need them when submitting your claim.